Wednesday, August 17, 2016

Printing problems with Dell ColorLaser 3110cn after upgrade to Office 2016 fixed by switching to HP Universal Print Driver

I have two computers (Win7 32bit, Win10 32bit) which have been printing fine over a networked 3110cn printer for ages. I recently upgraded both computers from Office 2007 to Office 2016 and i now see issues with the printer all over the place. Applications can't send more than one printjob to the printer any more. If they send two printjobs in a row, the second one does not get printed, although the printer queue lists two Jobs.
The printjobs list in the WebUI of the Printer lists the second Job with "0" pages.
Applications cannot send more than two jobs to the printer in a row, the printer queue only lists two jobs and the application hangs.
I downloaded the latest Firmware and Drivers (Looks like they are from 2014) from the dell Website, but this did not fix the problem.
 How-I-fixed-it:

I switched to the HP Universal Print Driver for Windows PostScript (32-bit) for this printer and it is working fine now. The driver can be found here:
http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4157320&swLangOid=18&swEnvOid=4062

Wednesday, July 6, 2016

Outlook signature has wrong colors / colors change on every save of signature / signature corrupt

I created a new HTML signature in Outlook 2016 and user a user defined color by RGB values.
I the signature editor everything looked OK, but when i first used the signature in an E-Mail i recognized, that one line in the signature was black colored instead of the color i wanted.

I went back to the signature editor and saw, that the issue was still present. I colored all lines the same and saved the signature. Using it for the first time, another line was black now. Tried this a few times and the problem did not go away.

How-I-fixed-it:

Where does Outlook store the signatures? (In german: Wo speichert Outlook die Signaturen ab?)
Outlook stores the signatures in your personal data directory (this is also important to know in case you want to backup or transfer your signatures), not in any pst-file!

I went to:
C:\Users\MyUserName\AppData\Roaming\Microsoft\Signatures

There you find some file with the name of your signature, one for every E-Mail-Format.
I opened the MySignatureName.htm file and after a huge part of styles and formatting right at the end i found the HTML-Code of my signature.
I found out, that for the line(s) being black instead of my color, Outlook added the
-Tag BEFORE the text instead of after it. So the style did not affect it.I manually corrected the HTML to be the way i wanted it to be and the problem seems to be gone now.


Tuesday, June 21, 2016

Microsoft Sculpt Ergonomic Desktop Wireless Keyboard Batteries are self-draining / get empty very fast

I have a Microsoft Sculpt Ergonomic Desktop Wireless Keyboard and recognized, that the batteries get empty much faster than say in the technical data sheet. According to the manual they are supposed to stand "36 month typical".

How-I-fixed-it:
I'm travelling a lot with the keyboard in the backpack. In case a key on the keyboard is pressed while in the backpack the whole time, it seems to keep trying to send this event to the receiver, even if the receiver is not plugged into the computer's USB port. So it's constantly sending and emptying the batteries.

In this case either remove the batteries before putting it into the backpack or find a case to avoid the keys being pressed.